FAQ

What kind of products is sold on Sraajan?
Sraajan is a destination to buy charity goods as well as exclusive art pieces from their original creators. Currently we sell products under broad categories of fashion jewellery, stationary, home décor and accessories. We look forward to add more categories soon.

Can I buy without Registering?
Browsing the website is free! However, if you want to buy any product from it you will be asked to log in. You can either log in with your mail id and password registered with us or can sign up with by just submitting basic information asked.

Where does my donated money go?
Thank you for shopping from Sraajan. Your donated money goes in our charity fund which will be used in skill development of our needy artisans and partner N.G.O.s and providing education to them or their children.

I stay in a country other than India can I buy Sraajan’s products?
Yes, we are glad that you liked the products on Sraajan and want to buy them. Though we ship products all over India only, yet you can order any item by giving a valid address in India. We can deliver your product to the mentioned address.

I like a product which is sold out how can I get it?
Note down the Product code and mail us at support@sraajan.in. And we will notify you when it will be available again.

Can I order a product I like in bulk?
Currently not, we are working on it.

Do you save my debit/credit card information?
No, we don’t save your payment details.

Is my information safe here?
Yes. Please read our security policy (hyperlink to Security Page)

What is your return and cancellation policy?
Please read our 7 days free return policy (hyperlink to Return & Cancellation Page)

Can I register myself as a seller on Sraajan?
Yes. Visit our Seller’s registration page to download vendor registration form, fill it completely. Sign the form and policy for sellers and mail us on sales@sraajan.in to complete the process.