Terms of use

Hello, you are precious to us; we are welcoming you to Sraajan. These terms and conditions are entered between you, the Registered User / Guest User and Sraajan, the concept store of products by special people. By accessing or using the sraajan.in or by ordering products or services offered on the website you are agreeing to this Agreement. If you do not agree with any term of the Agreement, then you are not allowed to access or use the website or make an order on the specified website or the network.

In event of using the website it is assumed that ‘You’ are a natural or legal person who has agreed to become a member of Sraajan by providing Registration Data using the online registration form of Sraajan and accepted this User Agreement. Use of the Website and services and tools are governed by the following terms and conditions. When you use any of the services provided by us through the Website or materials including but not limited to Product images, scripts, codes and texts you will be governed by the rules, guidelines, policies, terms, and conditions of Sraajan.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions.

Membership Eligibility

Use of Sraajan is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” including minors, un-discharged insolvents etc. are not eligible to use Sraajan. Only “Above 18” people can use the website fully or if someone under the age of 18 years wants to do the same, s/he shall do so under the supervision of legal guardians or parents.

If you provide any information that is untrue, inaccurate, not updated or incomplete or Sraajan reserves the right to terminate your membership on ground of discrepancy in information given. Any such suspected information may attract indefinite suspension or permanent termination or blocking of your entrée to Sraajan.

Your Account conditions

You are responsible for maintaining security of your account. A registered user is allocated “User Id” and “Password”, which are the confidential information and shall not be shared with any third party. You are responsible for use and transactions done under your Display Name and Password.


When you use Sraajan or send emails or other data, information or communication to Sraajan, you agree and understand that you are communicating with Sraajan through electronic records and you permit to receive communications (mailers or offers) from Sraajan periodically and as and when required. Sraajan will communicate with you by email which will be deemed adequate service of notice/electronic record. Some mailer can be unsubscribed whereas as service mails or transaction related mail cannot be opt-out.


Membership on Sraajan is free for buyers and sellers. There is no browsing or buying fees on sraajan.in. Sraajan reserves the right to change its Fee Policy from time to time. In particular, Sraajan may at its sole discretion introduce new services and modify some or all of the existing services offered. Changes to the Fee Policy shall be posted on Sraajan and such changes shall automatically become effective immediately after they are posted. However, we charge a nominal fee from the NGOs, SHGs and Artisan/groups in case an item is sold on Sraajan which is a mutually agreed upon fee. We process online payments and send the money to NGO after deducting our service fees.

Use of the Website

The images, text, script, codes; together called “materials” are property of Sraajan and modifying, publishing, transmitting or sharing any information without our permission is prohibited. You do not have any right to share/list any information or item that belongs to another person.

Neither of your activity should be harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986

Anything offensive to the online community such as sexually explicit content, or content that promotes racism, bigotry, hatred or physical harm of any kind against minors, any group or individual is not supported.

Infringement of any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy shall attract penalty and lawful action against you.

Any false, inaccurate or misleading information is discouraged. You shall be responsible for providing information relating to the products or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.

You should not directly or indirectly offer or trade any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. Without prejudice to the generality of the above, Sraajan does not permit transactions in the following items including but not limited to categories as stated in the Prohibited and Restricted Items Policy. We are not liable in losing the services of our ISPs or other suppliers.

The Indian Penal Code, 1860, Information Technology Act 2000 rules you are not eligible to advertise the products that are identical to other items you have up for sale but are priced lower than your item’s price, the reserve price of the item is concurrently listed for sale on a web site other than the Website.

You have limited access to the site and shall not attempt to gain unauthorized access to any portion or feature of Sraajan by illegitimate means. We expect to maintain a healthy relation with our visitors, therefore anticipate that you shall not make any negative, denigrating or defamatory statement(s) or   comment(s) about us or otherwise engage in any conduct or action that might tarnish the image or reputation of Sraajan or otherwise dilute any Sraajan’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us.

You shall at all times ensure full compliance with the applicable provisions   of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

Solely to enable us to use the information you supply us with, so that we are not violating any rights you might have in your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in your Information, in any media now known or not currently known, with respect to Your Information. We will only use your information in accordance with the Terms of Use and Privacy Policy applicable to use of Sraajan.